Find out what our customers think about our service by reading some of our reviews below.

Please feel free to leave your own reviews either on Google or Facebook.

Faultless. Cheapest around, free local delivery, friendly, reliable.
Alex Davies

Always had excellent service from CTS. A friendly and reliable supplier.
Helen Timbers

Brilliant service. ordered before 7.30 am online. Goods were delivered same day before lunch. Also been to store where goods were put into boot of my car. Very friendly and helpful.
Jackie Glennie

Always deliver in good time. A friendly and reliable supplier.
Rosie Tilly

Excellent service, ordered online and they managed to deliver the same day for free.
Paul Moss

Absolutely wonderful service from this lovely friendly family firm. Website is easy to use and the delivery driver very helpful and courteous. Anything you need for your building and gardening projects, try CTS DIY first.
Marcie F

Excellent service
Andrew Went

Only heard about CTS recently, but have used them twice. Both times I've received service above and beyond. Service as I remember it in the old days....Personable, efficient and flexible. If you haven't used them, give 'em go.
PS I'm not related or know the business personally. Just motivated to pen this review as it's sadly so unusual to come across such service, that I feel it should be acknowledged.
Andy Hawkins

Used their easy to navigate website to order water softener tablets, bark and compost etc. Placed order on the Wednesday and goods were delivered by the end of the week, driver even put the salt in our garage for us. Excellent service and great prices, would highly recommend.
Ann Bright

Use these guys for water softener salt. Good price, free delivery, great communication and excellent service.
Philippa Meredith

Best price for salt tablets around, prompt website and free delivery, excellent. Never used before but will do so going forward
Mark Fulcher

We've been using CTS for a long time but only recently discovered they offered free delivery to our area, what a bonus! Saves me getting my car boot mucky! I ordered online on Sunday evening and my water softner salt and peat free compost arrived on the Tuesday. Very friendly driver, easy to use website and good prices. Great local company.
Jenny Melling

Very reasonable price, always helpful. I wouldn't go anywhere else for my DIY, thank you for being there for the south Norfolk community.
Christine Bevis

Excellent service, ordered goods via their website and it had been delivered the next day….hassle free
Helen McLaren

Ordered some Braziers and salt tablets, arrive within a day or so, the delivery guy delivered them to my garage at the end of my drive without hesitation, quick, easy, order and delivery, thank you.
Ian Domała

Would highly recommend CTS DIY I received an extremely good service and a very helpful attitude I wouldn’t hesitate to use them again.
Sue Scheller

Always great 👍 excellent friendly staff willing to help and offer advice
Steve Kemp

Excellent service, good prices and free delivery in my area over £20 orders. Will use them again.
Dot Griew

Thanks for super-efficient delivery. Came even sooner than I was expecting: perfect!
David Spenser

Ordered online Friday using the easy to navigate website and my items were delivered Tuesday. Great service, reasonable prices and brilliant choice. Highly recommend
Heidi Cooper

I use cts for all my diy needs and they always have everything I need, free local delivery is an added bonus as well when you can’t fit 5 metre timber in your car. Keep up the good work guys.
Ian Glennie

I ordered some water softener salt late on Friday and it was delivered this morning, Tuesday.
Very efficient, price competitive and the delivery driver was extremely cheery and helpful.
Highly recommended company.
Rupert Lichfield

Great amount of stock and lovely to have local too. Always friendly and helpful. Quick delivery too
Jo Chilvers

Good amount of good stuff in stock we are lucky to have such a place in our village and very helpful. Will use more as they have everything!
Jack Boyd Adlard

Great service and staff
Emmerson Easlea

Excellent service and fast delivery.
Susan Duerden

Great service, good prices.
Sarah Chubbock

Always good service and value from Laurie and the team!
Peter Grimble

Faultless, friendly and financially affordable. We ordered water softner salt, which was much cheaper than anywhere else locally. The service from start to finish was easy, helpful and delivered with a smile. I can't recommend the business enough. Thank you
Simon Bobby

Great to have a local small family-run business nearby which provides great service - nothing too much trouble. We like to support local businesses such as this whenever possible.
Trudie Feavearyear

Outstanding service from this company, from the order to the delivery, faultless!! Highly recommended!! And they're extending their range of products, great news!!
Florence Morimont

Excellent service, which included delivery which was most unexpected - as I was quite prepared to collect. Website straight forward and easy to use. The salt tablets are competitively priced, so a good deal all round. The delivery man was very friendly and helpful. Would use CTS again.
Stephen Bould

very simple to Order. Delivered within 48 hours and the delivery driver could really not have been more herlpful. This is the CTS of old and were a joy to deal with. Thnkyou.
Paul Davey

I cannot rate this company highly enough,they always go out of their way for their customers and always got friendly advice should you need it! We have used them a lot in the last year and would not go anywhere else now!!
Kate Trevarthen

Great service, online order of large sack of shingle and bags of compost delivered same day.
Graham Glennie

Very easy to order on line. Really friendly and efficient service.Their water softener salt is very competitively priced. The site is easy to find thanks to the very helpful signs from the main road
Dave Walden

Fantastic local business. Very good levels of stock and really good prices. So easy to order on the website and pick up, or they deliver free within 10 miles for orders over £20. Perfect!
Jon Price

Bought some water softener salt; not only was it at least £1 per bag cheaper than anyone else but they delivered it the next day - very impressive
Steve Sexton

I ordered salt bags online last night and they have been delivered before 10 a.m. this morning excellent service and excellent price 👍
Chris Aldous

Always great service and very helpful. Easy to order on website and delivery quick and easy. Could not recommend these highly enough.
James Gayfer

Great service
great range
great prices

Friendly helpful staff value for money highly recommend
Terry Brett

I look forward to the expansion of CTS DIY and building supplies website to include everything that they carry. It is a fantastic and easy way for us local folk to support our local traders. I have used them and their website yet again today to order a couple of £100 of their core lines, and with their free delivery to local customers it is simplicity in its own right, to be able to add a selection of smaller items on the lorry would be the icing on the cake. May I also thank the delivery drivers they are complete gentlemen always prepared to go that extra mile to help out. I highly recommend this local company, and as it is so true, especially today the saying "Use them or lose them" so please support them and put your business their way!
Kevin Worsley

Very helpful and polite
Dave Splatt

A really friendly well-organised local company. I ordered a trellis online and collected a couple of days later. It was well-made and sturdy and is doing sterling work supporting a wisteria in my front garden! They supply a wide range of goods, not least good quality compost at reasonable prices.
Douglas Wood

Great local supplier. Good pricing and excellent service including local delivery. Happy to use again.
Stuart Riches

Ive used CTS for all manor of things since their reopening, some ordered online some collected from the shop. Every time getting a first class service and products. I hope these guys go from strength to strength, they thoroughly deserve it.
Nick Thetford

Very fast and efficient delivery. Would use again.
Kath Jones

Excellent service, bought 10 bags of compost, delivered quickly, communication excellent - highly recommended company to deal with - will certainly use them again, prices very good!!!!
Rodney Alger

This is a great local company.I ordered pebbles for a landscaping job and they were delivered promptly,in fact faster than the estimated time.Subsequently I need some more bags,I ordered them on a Sunday lunchtime and couldn't believe it when they turned up at 9am on Monday morning,fantastic.
Robert Bradford

Very happy to recommend the new CTS after experiencing their extremely prompt service and at a competitive price
Reg Battershall

Very friendly family run business. Everything you need they have. Totally recommend CTS DIY.
Daniel Brett

Great service! Order came really quickly thank you!
Hannah Vee

I have now dealt with CTS DIY & Building Supplies several times recently and always found the service very good and delivery times prompt. I will certainly be using them again and am grateful they are local!
Kevin Tooley

Great friendly service always! Local delivery fast. Going to the shop you are always greeted by knowledgeable, kind staff who are able to assist with what you require. Thank you!
Fi Kyle

competitive prices, good quality products and outstanding service. My first call now for garden, diy and building materials. Much, much better than the big chains. And they deliver too.
Nicola Robinson

Laurie and the team, offer a 1st class customer service. They are always friendly and very helpful. I've used the on many occasions and never had any issues. Local, convenient and well stocked. What more can you ask for.
Kevin Wright

Can't recommend this company more. Fantastic customer service and such a lovely, happy atmosphere! They went above and beyond to help me with my order, every member of staff I spoke to over the phone and in person was really friendly & helpful, they clearly know their products and the prices are really competitive too.
Lynette Rolfe

Excellent service and choice always go the extra mile to help 👍
Trevor Calton-moore

Brilliant. Lovely people great prices
Mandy Wood

What fabulous service, ordered Sunday evening, delivered by 9am Monday morning! Thank you
Angela Baldwin

Very helpful staff
Jason Vettraino

Placed our order this morning at 11am and it was delivered by 1pm.
Great customer service from a local business. Look forward to using you again soon.
Deborah Davies

Was on the hunt for some old pallets, contacted CTS, our local building supplier in Pulham Market who let me have some... Gav kindly dropped them off for me, thank you CTS 🤗
#gardening #aggregates #timber #buildersmerchants
Joya Hugh

bought some fencing at a good price and was delivered for free to my house. nice to have a well stocked merchants locally.will definitely be using again.
Peter William

great local business glad there back Trevor and lorry always great prices and range of stock five star
Stephen Crisp

Great service, friendly staff.
James Pettitt

I recently placed an order online for some fence posts, timber and other bits for the garden which all arrived within two days! Free delivery as well which was great. Really happy with the quality of products too. Brilliant service and great to see CTS back in Pulham. Highly recommend them.
Kerry Kirby

Great company and very competitive with prices, staff are excellent very helpful friendly and efficient well worth a trip over to Pulham
Liz Gooderham

They carry a great stock of all matireals for the projects I have carried out with friendly and helpful staff
Philip Stevens

Great builders merchants friendly helpful staff
Michael Whitworth

Friends and helpful staff. They had everything I needed at a reasonable price.
Andy Hardy

Great place and they stock everything you need.
Michael Holden

It's great to have CTS back! I've received friendly and helpful service and purchased products which were at a competitive price. It made nice change to go to a DIY centre where nothing was to much trouble. Keep up the good work! :-)
James Trudgill

Its great to have a DIY/Building service that embraces great customer service, puts the customer first, but they embrace modern life. So good to have you back CTS! Totally recommend these guys
Ian Chapman

So pleased that I could place my order over the phone and speak to a real person, who turned out to be very helpful and friendly. What a joy after all this " shopping online". I could have ordered on line but so nice after all this on line shopping to speak to someone.
My order was placed and delivery would be in two days but actually arrived the next day. Brilliant service.
Anita Lee

Excellent service - fast, efficient and friendly. I'll certainly be a returning customer.
Natalie Butler

Such a great and friendly service, I’m a local builder that is loving having a local merchant back. Convenient and well priced.
Many Thanks for all your help from GDH Builders
Gareth Hope

lovely staff! helped carry the logs to my car for me. brilliant customer service. 👏
Adele Houlder

5⭐⭐⭐⭐⭐ service,good range of materials at reasonable prices.
Mark Millington

Excellent service, couldn't be more helpful, thank you
Kelly Doggett

a great help when I needed pair of tressels. messaged them and they were in stock next working day. a 5 star service from a local company. good price aswell.
thankyou CTS.
Danny Brett

Excellent service again from CTS Building Supplies for not only delivering our order but for being so kind to place the item in the garage.
If you need anything DIY related I’d definitely recommend these people.
Thanks again and will be ordering again soon.
Duncan Thomas

Fantastic service from Laurie and the gang! They sell GREAT QUALITY products (like Dulux) at a reasonable price. I would absabloominglutely recommend this company to anyone who was doing any work in their own home as well as for customers. Would give 10/5, but Facebook won’t allow me more than 5/5.
Edward Venton

Great to see a Company that looks after the little companies always go the extra mile so glad to see Laurie Trevor and Donna back at Mill Lane so support your local Building suppliers who are always there with their knowledge of the Trade 5 STAR service 👌
Paul Stevenson

Asked for a really small order of paint and it was no trouble for CTS to order. Arrived the next day and I got a message to say it was there!
Great service thank you
Rebecca Shepherd

Excellent store plenty of choice and good prices, very knowledgeable and helpful staff. Highly recommended!
Brian Robinson

Great friendly local building supplies. Got in what I wanted and delivered locally.
Chris Watling

Excellent friendly service, whatever you need small or large always there to help, A* highly recommended.
Hazel Hilton

Had what I needed, CTS IS BACK.
Alex Vaughan-Evans

So good to see You open again. Great service and the stock is building up again very quickly. The team are happy to assist and check availability and delivery dates. We are so lucky to have the store in the village. It was my Dad’s second home when he retired.
We will keep up the tradition.
Nikki Butters Hambling

Great to have the family run CTS back, popped in today for a few bits very friendly and welcoming, staff eager to help.
Brian Midwinter

The wood I got today is very good and good value will be going back to see what else they have
Philippa Collins