Find out what our customers think about our service by reading some of our reviews below.
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Faultless. Cheapest around, free local delivery, friendly, reliable.
Always had excellent service from CTS. A friendly and reliable supplier.
Brilliant service. ordered before 7.30 am online. Goods were delivered same day before lunch. Also been to store where goods were put into boot of my car. Very friendly and helpful.
Always deliver in good time. A friendly and reliable supplier.
Excellent service, ordered online and they managed to deliver the same day for free.
Absolutely wonderful service from this lovely friendly family firm. Website is easy to use and the delivery driver very helpful and courteous. Anything you need for your building and gardening projects, try CTS DIY first.
Only heard about CTS recently, but have used them twice. Both times I've received service above and beyond. Service as I remember it in the old days....Personable, efficient and flexible. If you haven't used them, give 'em go.
PS I'm not related or know the business personally. Just motivated to pen this review as it's sadly so unusual to come across such service, that I feel it should be acknowledged.
Used their easy to navigate website to order water softener tablets, bark and compost etc. Placed order on the Wednesday and goods were delivered by the end of the week, driver even put the salt in our garage for us. Excellent service and great prices, would highly recommend.
Use these guys for water softener salt. Good price, free delivery, great communication and excellent service.
Best price for salt tablets around, prompt website and free delivery, excellent. Never used before but will do so going forward
We've been using CTS for a long time but only recently discovered they offered free delivery to our area, what a bonus! Saves me getting my car boot mucky! I ordered online on Sunday evening and my water softner salt and peat free compost arrived on the Tuesday. Very friendly driver, easy to use website and good prices. Great local company.
Very reasonable price, always helpful. I wouldn't go anywhere else for my DIY, thank you for being there for the south Norfolk community.
Excellent service, ordered goods via their website and it had been delivered the next day….hassle free
Ordered some Braziers and salt tablets, arrive within a day or so, the delivery guy delivered them to my garage at the end of my drive without hesitation, quick, easy, order and delivery, thank you.
Would highly recommend CTS DIY I received an extremely good service and a very helpful attitude I wouldn’t hesitate to use them again.
Always great 👍 excellent friendly staff willing to help and offer advice
Excellent service, good prices and free delivery in my area over £20 orders. Will use them again.
Thanks for super-efficient delivery. Came even sooner than I was expecting: perfect!
Ordered online Friday using the easy to navigate website and my items were delivered Tuesday. Great service, reasonable prices and brilliant choice. Highly recommend
I use cts for all my diy needs and they always have everything I need, free local delivery is an added bonus as well when you can’t fit 5 metre timber in your car. Keep up the good work guys.
I ordered some water softener salt late on Friday and it was delivered this morning, Tuesday.
Very efficient, price competitive and the delivery driver was extremely cheery and helpful.
Highly recommended company.
Great amount of stock and lovely to have local too. Always friendly and helpful. Quick delivery too
Good amount of good stuff in stock we are lucky to have such a place in our village and very helpful. Will use more as they have everything!
Jack Boyd Adlard
Great service and staff
Excellent service and fast delivery.
Great service, good prices.
Always good service and value from Laurie and the team!
Faultless, friendly and financially affordable. We ordered water softner salt, which was much cheaper than anywhere else locally. The service from start to finish was easy, helpful and delivered with a smile. I can't recommend the business enough. Thank you
Great to have a local small family-run business nearby which provides great service - nothing too much trouble. We like to support local businesses such as this whenever possible.
Outstanding service from this company, from the order to the delivery, faultless!! Highly recommended!! And they're extending their range of products, great news!!
Excellent service, which included delivery which was most unexpected - as I was quite prepared to collect. Website straight forward and easy to use. The salt tablets are competitively priced, so a good deal all round. The delivery man was very friendly and helpful. Would use CTS again.
very simple to Order. Delivered within 48 hours and the delivery driver could really not have been more herlpful. This is the CTS of old and were a joy to deal with. Thnkyou.
I cannot rate this company highly enough,they always go out of their way for their customers and always got friendly advice should you need it! We have used them a lot in the last year and would not go anywhere else now!!
Great service, online order of large sack of shingle and bags of compost delivered same day.
Very easy to order on line. Really friendly and efficient service.Their water softener salt is very competitively priced. The site is easy to find thanks to the very helpful signs from the main road
Fantastic local business. Very good levels of stock and really good prices. So easy to order on the website and pick up, or they deliver free within 10 miles for orders over £20. Perfect!
Bought some water softener salt; not only was it at least £1 per bag cheaper than anyone else but they delivered it the next day - very impressive
I ordered salt bags online last night and they have been delivered before 10 a.m. this morning excellent service and excellent price 👍
Always great service and very helpful. Easy to order on website and delivery quick and easy. Could not recommend these highly enough.
Friendly helpful staff value for money highly recommend
I look forward to the expansion of CTS DIY and building supplies website to include everything that they carry. It is a fantastic and easy way for us local folk to support our local traders. I have used them and their website yet again today to order a couple of £100 of their core lines, and with their free delivery to local customers it is simplicity in its own right, to be able to add a selection of smaller items on the lorry would be the icing on the cake. May I also thank the delivery drivers they are complete gentlemen always prepared to go that extra mile to help out. I highly recommend this local company, and as it is so true, especially today the saying "Use them or lose them" so please support them and put your business their way!
Very helpful and polite
A really friendly well-organised local company. I ordered a trellis online and collected a couple of days later. It was well-made and sturdy and is doing sterling work supporting a wisteria in my front garden! They supply a wide range of goods, not least good quality compost at reasonable prices.
Great local supplier. Good pricing and excellent service including local delivery. Happy to use again.
Ive used CTS for all manor of things since their reopening, some ordered online some collected from the shop. Every time getting a first class service and products. I hope these guys go from strength to strength, they thoroughly deserve it.
Very fast and efficient delivery. Would use again.
Excellent service, bought 10 bags of compost, delivered quickly, communication excellent - highly recommended company to deal with - will certainly use them again, prices very good!!!!
This is a great local company.I ordered pebbles for a landscaping job and they were delivered promptly,in fact faster than the estimated time.Subsequently I need some more bags,I ordered them on a Sunday lunchtime and couldn't believe it when they turned up at 9am on Monday morning,fantastic.
Very happy to recommend the new CTS after experiencing their extremely prompt service and at a competitive price
Very friendly family run business. Everything you need they have. Totally recommend CTS DIY.
Great service! Order came really quickly thank you!
I have now dealt with CTS DIY & Building Supplies several times recently and always found the service very good and delivery times prompt. I will certainly be using them again and am grateful they are local!
Great friendly service always! Local delivery fast. Going to the shop you are always greeted by knowledgeable, kind staff who are able to assist with what you require. Thank you!
competitive prices, good quality products and outstanding service. My first call now for garden, diy and building materials. Much, much better than the big chains. And they deliver too.
Laurie and the team, offer a 1st class customer service. They are always friendly and very helpful. I've used the on many occasions and never had any issues. Local, convenient and well stocked. What more can you ask for.
Can't recommend this company more. Fantastic customer service and such a lovely, happy atmosphere! They went above and beyond to help me with my order, every member of staff I spoke to over the phone and in person was really friendly & helpful, they clearly know their products and the prices are really competitive too.
Excellent service and choice always go the extra mile to help 👍
Brilliant. Lovely people great prices
What fabulous service, ordered Sunday evening, delivered by 9am Monday morning! Thank you
Very helpful staff
Placed our order this morning at 11am and it was delivered by 1pm.
Great customer service from a local business. Look forward to using you again soon.
Was on the hunt for some old pallets, contacted CTS, our local building supplier in Pulham Market who let me have some... Gav kindly dropped them off for me, thank you CTS 🤗
#gardening #aggregates #timber #buildersmerchants
bought some fencing at a good price and was delivered for free to my house. nice to have a well stocked merchants locally.will definitely be using again.
great local business glad there back Trevor and lorry always great prices and range of stock five star
Great service, friendly staff.
I recently placed an order online for some fence posts, timber and other bits for the garden which all arrived within two days! Free delivery as well which was great. Really happy with the quality of products too. Brilliant service and great to see CTS back in Pulham. Highly recommend them.
Great company and very competitive with prices, staff are excellent very helpful friendly and efficient well worth a trip over to Pulham
They carry a great stock of all matireals for the projects I have carried out with friendly and helpful staff
Great builders merchants friendly helpful staff
Friends and helpful staff. They had everything I needed at a reasonable price.
Great place and they stock everything you need.
It's great to have CTS back! I've received friendly and helpful service and purchased products which were at a competitive price. It made nice change to go to a DIY centre where nothing was to much trouble. Keep up the good work! :-)
Its great to have a DIY/Building service that embraces great customer service, puts the customer first, but they embrace modern life. So good to have you back CTS! Totally recommend these guys
So pleased that I could place my order over the phone and speak to a real person, who turned out to be very helpful and friendly. What a joy after all this " shopping online". I could have ordered on line but so nice after all this on line shopping to speak to someone.
My order was placed and delivery would be in two days but actually arrived the next day. Brilliant service.
Excellent service - fast, efficient and friendly. I'll certainly be a returning customer.
Such a great and friendly service, I’m a local builder that is loving having a local merchant back. Convenient and well priced.
Many Thanks for all your help from GDH Builders
lovely staff! helped carry the logs to my car for me. brilliant customer service. 👏
5⭐⭐⭐⭐⭐ service,good range of materials at reasonable prices.
Excellent service, couldn't be more helpful, thank you
a great help when I needed pair of tressels. messaged them and they were in stock next working day. a 5 star service from a local company. good price aswell.
Excellent service again from CTS Building Supplies for not only delivering our order but for being so kind to place the item in the garage.
If you need anything DIY related I’d definitely recommend these people.
Thanks again and will be ordering again soon.
Fantastic service from Laurie and the gang! They sell GREAT QUALITY products (like Dulux) at a reasonable price. I would absabloominglutely recommend this company to anyone who was doing any work in their own home as well as for customers. Would give 10/5, but Facebook won’t allow me more than 5/5.
Great to see a Company that looks after the little companies always go the extra mile so glad to see Laurie Trevor and Donna back at Mill Lane so support your local Building suppliers who are always there with their knowledge of the Trade 5 STAR service 👌
Asked for a really small order of paint and it was no trouble for CTS to order. Arrived the next day and I got a message to say it was there!
Great service thank you
Excellent store plenty of choice and good prices, very knowledgeable and helpful staff. Highly recommended!
Great friendly local building supplies. Got in what I wanted and delivered locally.
Excellent friendly service, whatever you need small or large always there to help, A* highly recommended.
Had what I needed, CTS IS BACK.
So good to see You open again. Great service and the stock is building up again very quickly. The team are happy to assist and check availability and delivery dates. We are so lucky to have the store in the village. It was my Dad’s second home when he retired.
We will keep up the tradition.
Nikki Butters Hambling
Great to have the family run CTS back, popped in today for a few bits very friendly and welcoming, staff eager to help.
The wood I got today is very good and good value will be going back to see what else they have